Customer Care
E-mail: customercare@omegasolutions.com
Call (toll-free): 1-800-290-0461
Our normal hours of business are from 8:30AM to 5:30PM EST.
Please note:
Depending upon your service level agreement with us, support provided between the hours of 5:30pm and 8:30am EST may incur charges up to $1.75 per minute.
Below is some basic information you will need to know if you
are going to be installing and setting up various Internet Programs.
DNS
numbers are normally server assigned. If the client
INSISTS on getting the numbers OR if forcing DNS is required, use the following: |
|
Primary DNS |
207.76.72.4 |
Incoming Mail
Server Outgoing Mail Server Web Based Email URL* |
pop3.yourdomain.com smtp.yourdomain.com http://webmail.yourdomain.com |
* type this address in your web browser to view email when you cannot get to your regular email program. i.e. traveling, or at another workstation.